Organizational Communication

I am a strong believer in communication. I believe healthy organizations have great communication, so with our staff at People's Church, we practice the art of communication. You might be asking yourself, "What does communication look like at People's Church?"

1. We tell team members very clearly what we expect out of them and what their role on the team is. You don't work at People's Church and wonder what is expected of you. We communicate it loud and clear.

2. We tell you if you are meeting expectations. We have quarterly reviews, and we tell every team member if they are meeting expectations.

3. In every quarterly review, we tell team members what they need to improve on. They don't have to guess or wonder about what areas we are expecting growth in.

4. We are quick to tell team members that they are doing a great job. If someone is hitting the ball out of the park, we will tell them. I personally send emails and verbally tell team members who are flat out getting it done that they are doing a great job.

5. We have a very candid and confrontational environment. If we even sense an attitude problem, a confidentiality issue, a disloyalty issue or anything else that could be detrimental to the health of People's Church, we will pull you aside immediately and nip it in the bud or get to the bottom of it. We also have a zero tolerance policy if we find out a team member has been disloyal or broken confidentiality. One strike and they’re out with the quickness.

6. We argue in executive meetings and staff meetings. I don't mean yell, but we do voice our opinions and thoughts very freely and sometimes strongly. We have created an environment where everyone in the meetings opinions matter, and we want to hear it. Getting all the opinions and ideas on the table is a good and healthy thing.